Affirm's CEO said helping staff pack their boxes during layoffs made everyone feel better
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Max Levchin, CEO of Affirm, recently shared valuable insights on navigating layoffs during a podcast episode of The Twenty Minute VC. He highlighted the significance of empathy by stating that helping employees pack their boxes when they are let go is a cathartic experience for both the departing staff and those who remain. In 2023, Affirm announced a reduction of 16% of its workforce, resulting in 485 job cuts. Levchin believes that fostering a robust company culture can ease the emotional impact of layoffs, as employees are more likely to understand the reasons behind such decisions when they feel supported. He articulated this sentiment by saying, 'If the culture of the company is great, the blow is much softer.' This perspective aligns with the practices of other leaders who have successfully managed layoffs, including Brian Chesky, CEO of Airbnb, who established initiatives to assist laid-off employees in finding new opportunities.